Purchasing a Hearing Aid
When you buy a hearing aid, you should have a contract or purchase agreement that covers all terms of the transaction, including a clear explanation of all verbal promises. Review your purchase agreement for the following and ask your supplier for clarification if the terms are not clear:
- Is your hearing aid covered by a warranty, and if so, is the warranty honored by the manufacturer or the disperser? Sometimes a manufacturer may not honor its warranty if the hearing aid is not purchased by a seller that has been authorized by the manufacturer.
- What services—if any—will be provided free of charge? For example, will adjustments to your hearing aid be provided at no charge and if so, for how long?
- If your hearing aid needs repair, will you be entitled to a "loaner" or replacement?
You might also want to check with your supplier to see if batteries can readily be purchased.
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